Order Modalities

Members can place their orders through the website www.o3zone.net.
To do this they must ensure that they are fully authorized to use the card or payment account provided. Only people with the legal capacity necessary to sign contracts related to the kind of goods and services proposed on this website can place orders at GSPharma Ltd. The data archived by GSPharma Ltd constitute proof of all transactions made between GSPharma Ltd and its partners. GSPharma Ltd will confirm the partner, by sending an e-mail, within a maximum period of 96 hours, that your order has been registered. The contractual information will be provided by GSPharma Ltd to the partners through its website. In the event that GSPharma Ltd intends to use the email address provided by the partner in the framework of the subscription of their orders, for the sending of subsequent commercial communications, you should not inform the partner in a manner Express or request your consent. Such consent may be revoked by the member at any time it deems appropriate, by simply sending an e-mail to GSPharma Ltd

Prices

The prices of the exposed products are indicated without including VAT or other taxes and without including preparation and shipping costs. Transportation costs are always recorded separately and can be viewed before finalizing the purchase. The calculation of shipping costs is based on a generic basis, plus the inclusion of each item. GSPharma Ltd reserves the right to modify these prices at any time, however, the products will be billed on the basis of the rates in force at the time of order registration (provided there are no errata and stocks remain). In the event that these modifications result in the cancellation of the order / product or a refund to the buyer, he would be notified immediately. The products will remain the property of the supplier until full payment of the price takes place. GSPharma Ltdreserves the right to refuse any request from a partner with whom there is a dispute or have reasonable doubts about its legitimacy.

Product Availability

If the case of unavailability of a product occurs once the order is placed and before the end of the process of sending the sale in question, the partner will be informed by e-mail or by phone of the partial shipment or cancellation of your order . If the account charge had already been made at the time of giving the information regarding the unavailability of the product, a refund will be made for the corresponding amounts, informing the partner about it by sending an e-mail. Once this procedure has been initiated, GSPharma Ltd will refund the amount paid by the member through the payment method that was used for the purchase or that indicated at the time and as soon as possible.

Payment

Payment for purchases is made through this way: - Payment via PayPal, to be made at the time of purchase (you can open a PayPal account in the PayPal website, before finalizing the operation). In case of payment by card, the amount of the purchases will be charged to the bank account of the member once the confirmation of the authorization has been received from the bank payment centers. In the event of a rejection of the bank, the order will be automatically canceled. In case the purchase has been made effectively by the partner who demands the cancellation of the charge, he must compensate GSPharma Ltd for damages and damages caused by said cancellation. The amount of the purchases will be charged to the bank account of the member once the confirmation of the authorization has been received from the bank payment centers. In the event of a rejection of the bank, the order will be automatically canceled. In case the purchase has been made effectively by the partner who demands the cancellation of the charge, he must compensate GSPharma Ltd for damages and damages caused by said cancellation. The amount of the purchases will be charged to the bank account of the member once the confirmation of the authorization has been received from the bank payment centers. In the event of a rejection of the bank, the order will be automatically canceled. In case the purchase has been made effectively by the partner who demands the cancellation of the charge, he must compensate GSPharma Ltd for damages and damages caused by said cancellation.

Delivery: Modalities and place of delivery

The products will be sent to the shipping address that the partner has indicated during the process of placing the order. GSPharma Ltd ships to European country. Orders with delivery in post office boxes will not be accepted. In order to optimize delivery to all parties, we thank the partner for indicating an address in which the order can be delivered within normal business hours.

Delivery term

Delivery is guaranteed throughout the peninsula in 96 hours counting from the next day to the day of purchase and always on weekdays. For the islands these deadlines may vary. In the case of the expiration of these deadlines without having received the product, the partner can contact GSPharma Ltd and claim in front of any incident. If this delay is caused by force major, while the product is in the logistics phase, GSPharma Ltd will inform the partner of said circumstance. Each delivery is considered made from the moment in which the transport company makes the product available to the partner or person authorized by it, which is materialized through the control system used by the transport company. 

Precautions to be taken into account at the time of delivery It is up to the recipient to check the shipments upon arrival, express the observations and submit all the claims he deems appropriate, he may even reject the package, if the latter is likely to have been opened or if it shows clear signs of deterioration. Said observations or claims must be sent to the transport company and to GSPharma Ltd. In the package you will find the invoice that accompanies the purchase of the products, which details the products purchased with their respective prices. If the products delivered do not conform in nature or quality to the specifications indicated on the delivery note, or present defects, the partner must, under penalty of expiration, make their claims within seven days of delivery.

Return

Products purchased may be returned within 7 business days of receipt. Some products may not accept returns for their specific characteristics and would be notified during the sale. In accordance with the above, GSPharma Ltd establishes the following return procedure detailed below: The partner will have a period of 7 business days from the moment of receipt to notify the return of his order or part thereof. This notification must be generated by communicating to GSPharma Ltd, as follows: 
- Using the "contact us" section. 
- Sending an e-mail to the address: info@o3zone.net 

In case of partial return, the description and quantity of products to be returned. 
Bank coordinates (IBAN), where to obtain the refund of the amount paid. In case the invoice data is different from the data of the owner of the indicated bank account, it is necessary to indicate it. The product must be in perfect condition and with its original packaging and labeling. 
The return may not take place in any case if the products supplied were manifestly subject to use, or if the brand wrap has been violated in any way. You must not present deeds, stickers or packing tape. The product must keep all the accessories with which it has been served and belong to the brand. 
The return number must be clearly written abroad where the shipping address is indicated. The return must be made by CERTIFIED MAIL to be delivered directly at destination or through a specialized parcel delivery company. 
Unless the product delivered is defective or incorrect, the expenses and risks associated with its return will be borne by the partner, who must send them safely and with the necessary guarantees so that the returned merchandise arrives in perfect condition. When the delivered product is defective or incorrect, GSPharma Ltd will be responsible for the collection of the product at the address indicated by the partner, taking into account that the basis of the shipping costs will only be refunded in the event that collect the entire order. 
The refund in the customer's account as a result of this return will be made in the shortest possible time from the receipt of the goods by GSPharma Ltd . The return of the products will result in a refund equal to the purchase price of the returned product / s deducted. The refund does not include any costs of delivery. If the partner had purchased a product from the category of electromedicinals, he will find in the same delivery package the manufacturer's warranty certificate and the purchase invoice to GSPharma Ltd.

Both documents must be kept by the partner in case of arrangement of the product that will be made directly in specialized workshops. Shipping costs in these cases are borne by the partner, unless different agreements.
GSPharma Ltd is fully available to the partner for any clarification or information. The member may request information, clarifications or communicate anything he deems appropriate to the email, email or fax addresses mentioned above. You will find in the same delivery package the manufacturer's warranty certificate and the purchase invoice to GSPharma Ltd. 
Both documents must be kept by the partner in case of arrangement of the product that will be made directly in specialized workshops. 
Shipping costs in these cases are borne by the partner, unless different agreements. GSPharma Ltd is fully available to the partner for any clarification or information. The member may request information, clarifications or communicate anything he deems appropriate to the email, email or fax addresses mentioned above. 

You will find in the same delivery package the manufacturer's warranty certificate and the purchase invoice to GSPharma Ltd Both documents must be kept by the partner in case of arrangement of the product that will be made directly in specialized workshops. Shipping costs in these cases are borne by the partner, unless different agreements. GSPharma Ltd is fully available to the partner for any clarification or information. The member may request information, clarifications or communicate anything he deems appropriate to the email, email or fax addresses mentioned above. they must be saved by the partner in case of arrangement of the product that will be done directly in specialized workshops. Shipping costs in these cases are borne by the partner, unless different agreements. 
GSPharma Ltd is fully available to the partner for any clarification or information. 
The member may request information, clarifications or communicate anything he deems appropriate to the email, email or fax addresses mentioned above. they must be saved by the partner in case of arrangement of the product that will be done directly in specialized workshops. 
Shipping costs in these cases are borne by the partner, unless different agreements. 
GSPharma Ltd is fully available to the partner for any clarification or information. 
The member may request information, clarifications or communicate anything he deems appropriate to the email, email or fax addresses mentioned above.